Need Help? Feel free to contact our support team, and we'll be happy to assist you with any questions.
📧 Contact Us
Official Support Email:
We typically respond to emails within 24 hours.
🔧 Technical Support
If you encounter technical issues while using Catpaws Tasks Focus, please seek help through:
- Send an email to support@catpaws.cn
- Leave feedback in the App Store review section
- Contact developer through the App Store page
❓ Frequently Asked Questions
Q: How do I enable iCloud sync?
A: Find the "iCloud Sync" option in app settings. Once enabled, your data will automatically sync across all your devices.
Q: Is my data safe?
A: Yes, all your data is stored locally on your device, and we don't collect any personal information. If you enable iCloud sync, data is securely transmitted through Apple's encrypted services.
Q: How do I export my focus data?
A: Find the "Data Export" feature in the settings page. You can export your focus records and statistics as files.
Q: Can the app be used completely offline?
A: Yes, all core features of Catpaws Tasks Focus work completely offline without requiring internet connection.
Q: How do I customize Pomodoro timer durations?
A: You can customize focus time, short break, and long break durations in the settings page to meet your personal needs.
🐛 Bug Reports
If you find bugs in the app or have suggestions for improvement, please email support@catpaws.cn and include:
- Your device model and iOS version
- App version number
- Detailed problem description
- If possible, provide screenshots or reproduction steps
💡 Feature Requests
We highly value user feedback and suggestions! If you have any improvement ideas or new feature requests for Catpaws Tasks Focus, feel free to share them with us via email.
🔄 Version Updates
We regularly release app updates with new features and bug fixes. Please keep your app updated to the latest version for the best experience.